Resolve more tickets, not just deflect them.
Agents that resolve customer issues end to end — grounded in your product and docs — with your team on the cases that need a human.
Real resolution, not canned deflection.
Handle the volume your team can’t, grounded in your real product, with humans reserved for the hard cases.
End-to-end resolution
Handle tickets from first reply to resolution — not just a deflection bot.
Grounded in your product
Answers come from your real docs, help center, and systems.
Triage & routing
Classify, prioritize, and route what needs a human, with context attached.
Omnichannel
Email, chat, and in-app — one consistent agent across them.
Actions & workflows
Execute refunds, updates, and account changes within your guardrails.
Quality & insights
Surface trends, gaps, and at-risk accounts from every conversation.
Capable, contained, and quick to launch.
Humans on the edge cases
Escalates with full context when judgment is required.
Secure by default
Scoped access and audit trails protect customer data.
Live in weeks
Integrated with your help desk and product, fast.